Customer Reviews - Joes Hitch, Trailer and Truck Accessories - Dallas Texas

Customer Reviews

My wife and I want to thank you for the great service you provided to us in a time of problems. We had our new hitch installed and wired in Springfield, IL and found out at the Casita Trailer Co. that U-Haul never wired the system. Thanks to you we were able to get the vehicle wired and pick up our trailer the same day. ~ Dick and Cindy A.

Hey—I’m the guy with the new Honda Civic hitch (the one that drove the installer(s) crazy Sat morning). I wanted to pass along my admiration for your decision to give the poor dude sans legs a place to park his ride nightly. It's a very humane gesture; rare these days. Sort of "old school" and reminiscent of the days when businesses were not corporate cookie cutters and were very community-centered. Anyway, I dug the Joe's experience and if I ever get a porch, I'm buying one of your hanging chairs-! Cheers ~ John D.

Let me thank you for the job well done on installing a new hitch on my Honda Ridgeline. Lewis handled the whole procedure flawlessly from ordering in the correct hitch and then getting it installed in a timely manner. Please pass along my kudos to Lewis. ~ Jim E.
Jamey- I visited your shop Saturday and had an “exceptional experience”! Just thought I would pass it along and let you know. I’ll try to send you some business & make sure I see you for any additional trailer needs in the future. Take care & keep up the good work. ~ Eric B.
I ordered two pins for my Curt Hitch. When I arrived to pick up the parts Lewis waited on me. I brought in my hitch to make sure I had the right parts and to make sure Lewis installed them for me. Lewis was friendly, courteous, and new exactly what he was doing. I offered comensation but he declined. Because of the way I was treated by Lewis I will be back for any future RV needs I may have. ~ Larry C.
Hi Jamey, Just got in today from the Chicago area where I took my Dodge Dooley w/ my new 5th wheel I got at Joes. I found this kind note and thought I would respond. It is very cool that the Owner would take the time to personally thank their customers. The hand written letter topped it off. Thanks again, it is not the first hitch we have gotten there. ~ Jay P.
I went to JOE's to get a receiver hitch added to the back of my camper. I told them I wanted to use it for carrying things (rather than pulling). You can't buy an off the shelf hitch for this type of camper, so this needed to be a custom install. The technician called me during the installation and asked me how much weight I needed to carry and I told him about 500 pounds. After that I did not hear from them until the job was done. When I picked up the camper I noticed that they had not only added the hitch but also added cross-bracing for my bumper and welded additional supports back to the main camper frame. I asked the technician about it and he said he did not like the way the original bumper was attached to the camper so he tied it back to the main frame to strengthen it. The quality of work and the engineering they performed was outstanding and way exceeded my expectations. If you need a hitch (especially a custom one), go to Joes, they know their stuff
~ Scott W.
Jamey, just wanted to say thanks for the great service I received recently. Your product was offered at what I feel was a very reasonable price and Lewis makes you feel that customer satisfaction is truly what you strive for at Joe's. Also the gentlemen that re wired my trailer did a great job. Knowing there is more than one choice for hitches and trailer service I can say I made the right one. Appreciate you guys, thanks ~ Keith
Jamey, Congrats on the one year of ownership. I was wondering when I would hear back from y'all; thought it would be around Memorial Day, but things happen. I've been busy but still remember the stellar service you gave me when I had my Joe's Hitch installed on my truck. ~ Chef B.
Dear Jamey I’m writing to you to thank you for a wonderful service I have been receiving at your shop! This is our 2nd time here and our 2nd time was better than the 1st. (although we were very pleased the first time as well). Lewis has been truly great! He was very helpful, very friendly and an absolute pleasure to do business with! We will never go anywhere else for our trailer needs and we’ll refer all people that we know who need your services only to your shop. Thank you again. Regards, ~ M. Lozomio
Good friendly service from the parts counter! ~ Jim G.
Jamie, I just wanted to take the time to thank you for such great service Saturday May15th as well as installing a good quality hitch receiver on my 2005 F150. You have a first class operation going there and I will for sure send business your way ~ Keith B.
Jamey, I just wanted to pass along what a great experience I had with your store and specifically with John Vaderwege. John gave me great advice, great service and everything was on time and on budget. Your installation guys also did a great job. Your reputation for eing the “go to” towing experts in the Boating world and Horse world is outstanding. Our new Dually will be pulling boats from the B&W Tow & Stow and Horse Trailer with the Turnover Ball. Continued Success to your company! Thank you again, ~ Randy C.
Many thanks for great service. Last year, Joe's installed a trailer hitch on my Cadillac Seville. At 11:45 a.m. on Saturday, May 15, 2010, I arrived at your store with what appeared to be a problem with the trailer wiring. Your closing time on Saturdays is noon.
Instead of telling me to come back on Monday morning, you asked your trailer wiring expert to look at my problem. He cheerfully and immediately diagnosed the problem as a faulty module in the wiring. Within twenty minutes the part was replaced and my problem solved.

What I didn't tell you, was that I was immediately heading to my second home in Alabama. You saved me from having to "hang around" until Monday to begin my trip.

Thanks for the great service. ~ Richard E.
I searched all over for the best deal on a hitch for my truck, Money isn't always the best deal. I needed much more than just any hitch. I needed a brake controller also and other parts. They had everything in stock and ready out the door in 30 mins. Keep it up Joe's!!!....Juan P.

"They are a quality business. Friendly people and been in business for a very long time. Prices are good and very reliable. " ~ Carol L.

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Joes Hitch, Trailer & Truck Accessories 515 S. Peak Street Dallas, Texas 75223
Metro: 214.826.4822 Toll Free: 877.424.4824 Hours: Monday - Friday 8:00am-5:00pm, Saturday 8:00am-2:00pm

Joes Hitch, Trailer & Truck Accessories servicing the Dallas-Fort Worth Metroplex. Including all surrounding cities:
Dallas, Mesquite, Lancaster, Desoto, Garland, Duncanville, Grand Prairie, Arlington, Irving, Richardson, Carrolton,
Farmers Branch, Lewisville, Southlake, Flower Mound, Grapevine, Coppell, Addison and more...

Joes proudly sells and supports several top, leading brands in the towing, service and truck accessories industry: Curt, Draw-Tite, Wesbar, Reese, Westin, Tow-Ready, Rola, Frontier, Roadmaster, LINE-X, Hidden Hitch, Ranch Hand, Companion Trailer.